Adaptil Collar For Puppy/Small Dog (Out Of Stock)

Two sizes of adjustable collars are available:

• Puppy/Small (fits neck up to 37.5cm)
• Medium/Large (fits neck up to 62.5cm). 

Each collar lasts up to 4 weeks.  For best results in all dogs, use for at least 30 days and keep the collar on continuously.  For best results in puppies, place the collar as soon as you get the puppy and replace the collar monthly for the following four months.

How to fit an Adaptil Collar:

• Place a finger in the plastic loop situated on the inside of the collar close to the buckle
• Using this loop, pull the thin plastic to uncoil the collar
• Place over your dog's head and around the neck
• Tighten the collar to fit snugly
• You should be able to place no more than two fingers between the collar and dog’s skin
• If your dog has long hair, part the hair to ensure that the collar is in close contact with the skin
• Ensure the collar is fixed inside the buckle
• Cut off the excess portion of the collar

Note regarding puppies: As the puppy grows, it’s important to regularly adjust the fit of the collar to make sure it’s not too tight.

The Adaptil Collar works on all breeds of dog, as long as it is fitted correctly.

The appeasing pheromone is released almost immediately. The collar will not work when it is wet -but diffuses again as soon as it’s dry.

If your dog wears another collar, it is important to ensure the Adaptil Collar stays in contact with skin. Do not attach a leash to the the Adaptil Collar.

Do not use the collar on dogs with skin lesions in the neck area.

Do not open the protective pouch until you are ready to use the product.

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.