At Pets Kampong, we are all about creating brand new experiences for our dear customers. As one of Singapore’s leading pet stores, we aspire to inspire the pet loving community by making sure that our customers are given the utmost shopping convenience that they deserve, and the privileges that come along with it.
Spending Rewards
Sign up at Pets Kampong and you will be entitled to a Deluxe Membership and earn/share your Reward Points system at further discounts for your next purchase! In addition, spend $80 in a single receipt to enjoy FREE island-wide (within Singapore) local shipping!
Express Local Delivery
You can specially request for Optional Express Local Delivery with a surcharge of $20 will be imposed on top of Grand Total Amount to fulfill your urgent orders so that you can receive your items at the fastest possible time right at your doorstep. To enjoy Express Delivery, your orders need to be placed between 9am to 5pm.
*Ordering cut-off time is from 9:00 am – 5:00 pm upon confirmation
Special Price For All
You are given straightforward discount price regardless of your status as a Guest User or Deluxe Member for most of our online products. ( *Note: Only Registered Deluxe Member will enjoy the privilege of earning Reward Points at further discounts for their next purchase)
Advertise Your Brand on Our Website
Boost the growth of your business with our ad space! Visit our ad space or contact us for more information at petskampong@gmail.com.
Most Adorable Pet Competition (Quarterly Contest)
Send us the cutest and funniest pet videos that you have, and we will pick out our top 3 favorites which will win awesome prizes to be collected physically at our warehouse office! Visit our blog and Terms & Conditions for more details or email us at petskampong@gmail.com.
*Prize collection cut-off time is 10am-4pm on weekdays only
Online Catalogue
Shop with ease using our catalogue that features all-original products imported directly from Japan (and other countries in the near future), with detailed specifications and zoom-in functions to help you choose what to buy wisely. Our online catalogue can also be seen on our Facebook page.
Click & Collect
Our Click & Collect service allows you to choose where you prefer your items to be collected at, bringing you ultimate convenience like no other! Shop for your items online and collect them at any of our outlets, and best of all - it's free of charge!
Pre-Order Items
Be the first on our lists to order items that have yet to arrive, or are currently out of stock with our pre-order function! All you have to do is to make payment for the full amount of the item you want, and you will receive your item within 3 months. Should you choose to cancel within the period of 3 months, you are entitled to a 50% refund. Similarly, we will refund you the full amount if we do not fulfil your order after 3 months from the date of purchase.
Installation Service
We offer tank installation services on-the-spot upon delivery.
Spare Parts
If your pet cages or furniture is missing a few spare parts, not to worry because we’ve got all the essentials you need; just visit our shop for more information!
Assist-Purchase
If there’s a particular item you wish to have but is not available in our stores, just send us a request including the product name, photo, or any other reference links, and we’ll try our best to look for it – free of charge!
Get the most bang for your buck when shopping at Pets Kampong! If you need to contact us, just send us an email at petskampong@gmail.com or call us at 65 6737 5028.